Documentation

SafetyNets Incorporated uses Visio to provide network diagrams, with annotations, legend, and logical layout of network components, all computers, wiring, and internet connections.  Final version is exported to multiple formats and provided to the client on CD. 

All work performed by SafetyNets is documented in detail, organized logically by function, importance, and category, usually in outline form, with executive summary.

Server installation will include basic procedures to avoid support costs to the client company, including but not limited to recovery from loss of power, inability to connect to the server for logon, inability to reach the internet, email problems, and customized documentation as specified by the client.

Any maintenance performed in relation to a domain server, webserver, or network will include documentation of machine names, static IP if used, accounts, domain name(s), workgroup (if used), DNS settings, DHCP settings, WINS settings, administrative accounts and function, and passwords for all accounts including network gear, firewalls, routers, and servers. 

Customized documentation tailored to the equipment owned and staff experience level can be provided to include backup and recovery of data, account creation/deletion/maintenance, administrative settings on gear and servers, email setup/maintenance, and internet access settings.

A typical small network wiring diagram

Typical design of network to business process relationship Part 1 of 2

Typical design of network to business process relationship Part 2 of 2